Do restaurants need a privacy policy?
Yes — restaurants collect substantial personal data including customer booking details, online ordering information, allergen preferences and marketing lists. If you run a loyalty scheme or email newsletter, you are processing personal data under UK GDPR and must have a privacy policy.
Restaurants specific
Allergen information is particularly sensitive for restaurants. If you collect dietary requirements or allergy information from customers, your privacy policy must specifically address how this health-related data is handled, as it has special category status under UK GDPR.
What should a restaurant’s privacy policy cover?
- Customer booking and reservation details
- Online ordering data and delivery addresses
- Allergen and dietary preference records
- Loyalty scheme membership and purchase history
- Email marketing lists and opt-out rights
- EPOS system data and payment processing
- Staff employment records and rota systems
- CCTV footage in the premises
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Frequently asked questions
Do we need to cover online ordering data?
Yes — if you use Just Eat, Deliveroo or your own ordering system, customer data collected through these must be covered.
What about loyalty card data?
Loyalty scheme data — purchase history, contact details, preferences — must be included in your policy.
Is allergen data special category data?
Yes. Allergy and dietary information is health data under UK GDPR and has stricter handling requirements. The generator covers this specifically.
Does it cover staff data?
Yes. Staff employment records, rota data and HR information can be included in the policy.
Do I need to mention CCTV?
Yes. If you have CCTV in the restaurant, this must be included with a clear retention period (typically 30 days).
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